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View
CylancePROTECT Mobile
alerts

  1. In the management console, on the menu bar, click
    Protection > Protect Mobile Alerts
    .
    For more information about the
    CylancePROTECT Mobile
    alerts that can display on this screen, see Mobile threats detected by the CylancePROTECT Mobile app.
  2. Optionally, do any of the following:
    • To group alerts, click the
      Group by
      drop-down list and click an option.
    • To sort the alerts in ascending or descending order by a column, click the name of the column.
    • To filter the alerts, click Filter icon on a column and type or select the filter criteria.
    • To ignore one or more alerts, select the alerts and click
      Ignore
      . Click
      Ignore
      again to confirm.
    • To export the results to a .csv file, click Export alerts icon. Select the scope of the export and click
      Export
      .
You can use the following information to add an app or certificates to the CylancePROTECT Mobile safe or restricted list:
  • For
    iOS
    sideloaded app threats, the
    Name
    column displays the common name of the developer certificate.
  • For
    Android
    malicious and sideloaded app threats, the
    Description
    column displays the SHA256 hash of the app.