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CylancePROTECT Mobile

  1. In the management console, on the menu bar, click
    Protection > Protect Mobile Alerts
    For more information about the
    CylancePROTECT Mobile
    alerts that can display on this screen, see Mobile threats detected by the CylancePROTECT Mobile app.
  2. Optionally, do any of the following:
    • To group alerts, click the
      Group by
      drop-down list and click an option.
    • To sort the alerts in ascending or descending order by a column, click the name of the column.
    • To filter the alerts, click Filter icon on a column and type or select the filter criteria.
    • To ignore one or more alerts, select the alerts and click
      . Click
      again to confirm.
    • To export the results to a .csv file, click Export alerts icon. Select the scope of the export and click
You can use the following information to add an app or certificates to the CylancePROTECT Mobile safe or restricted list:
  • For
    sideloaded app threats, the
    column displays the common name of the developer certificate.
  • For
    malicious and sideloaded app threats, the
    column displays the SHA256 hash of the app.