Add a file to the CylancePROTECT Desktop global quarantine or global safe list
CylancePROTECT Desktop
global quarantine or global safe listYou can add a file to the global quarantine list to block it from all
CylancePROTECT Desktop
devices. Add a file to the global safe list to allow it on all CylancePROTECT Desktop
devices. The unassigned list is for files listed in the management console that have not been globally quarantined or safe listed.
To add files to a local quarantine or local safe list for a device, see Add a file to the CylancePROTECT Desktop local quarantine or local safe list.
- Do any of the following:TaskStepsAdd a file to the global quarantine or safe list from the threats page.
- In the management console, on the menu bar, clickProtection > Threats.
- Select the file.
- Do one of the following:
- To add the file to the global quarantine list, clickGlobal Quarantine.
- To add the file to the global safe list, clickSafe.
- Specify the required information.
- ClickYes.
Add a file to a global quarantine or safe list manually.- In the management console, on the menu bar, clickSettings > Global List.
- Click theGlobal QuarantineorSafetab.
- ClickAdd File.
- Specify the file information.
- ClickSubmit.
Add a file to the global quarantine or safe list from the unassigned list.- In the management console, on the menu bar, clickSettings > Global List.
- On theUnassignedtab, select the file.
- Do one of the following:
- To add the file to the global quarantine list, clickGlobal Quarantine.
- To add the file to the global safe list, clickSafe.
- Specify a reason for adding the file to the global list.
- ClickYes.
Move a file from one global list to another.- In the management console, on the menu bar, clickSettings > Global List.
- Click theGlobal QuarantineorSafetab.
- Select the file that you want to move.
- Do one of the following:
- To move the file to the global quarantine list, clickGlobal Quarantine.
- To move the file to the global safe list, clickSafe.
- To move the file to the unassigned list, clickRemove from list.
- Specify the required information.
- ClickYes.