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Add a file to the
CylancePROTECT Desktop
global quarantine or global safe list

You can add a file to the global quarantine list to block it from all
CylancePROTECT Desktop
devices. Add a file to the global safe list to allow it on all
CylancePROTECT Desktop
devices. The unassigned list is for files listed in the management console that have not been globally quarantined or safe listed.
To add files to a local quarantine or local safe list for a device, see Add a file to the CylancePROTECT Desktop local quarantine or local safe list.
  1. Do any of the following:
    Task
    Steps
    Add a file to the global quarantine or safe list from the threats page.
    1. In the management console, on the menu bar, click
      Protection > Threats
      .
    2. Select the file.
    3. Do one of the following:
      • To add the file to the global quarantine list, click
        Global Quarantine
        .
      • To add the file to the global safe list, click
        Safe
        .
    4. Specify the required information.
    5. Click
      Yes
      .
    Add a file to a global quarantine or safe list manually.
    1. In the management console, on the menu bar, click
      Settings > Global List
      .
    2. Click the
      Global Quarantine
      or
      Safe
      tab.
    3. Click
      Add File
      .
    4. Specify the file information.
    5. Click
      Submit
      .
    Add a file to the global quarantine or safe list from the unassigned list.
    1. In the management console, on the menu bar, click
      Settings > Global List
      .
    2. On the
      Unassigned
      tab, select the file.
    3. Do one of the following:
      • To add the file to the global quarantine list, click
        Global Quarantine
        .
      • To add the file to the global safe list, click
        Safe
        .
    4. Specify a reason for adding the file to the global list.
    5. Click
      Yes
      .
    Move a file from one global list to another.
    1. In the management console, on the menu bar, click
      Settings > Global List
      .
    2. Click the
      Global Quarantine
      or
      Safe
      tab.
    3. Select the file that you want to move.
    4. Do one of the following:
      • To move the file to the global quarantine list, click
        Global Quarantine
        .
      • To move the file to the global safe list, click
        Safe
        .
      • To move the file to the unassigned list, click
        Remove from list
        .
    5. Specify the required information.
    6. Click
      Yes
      .