- Using dashboards
- Managing alerts across Cylance Endpoint Security services
- Managing users, devices, and groups
- Manage CylancePROTECT Desktop and CylanceOPTICS devices
- Manage zones
- Manage devices with the CylancePROTECT Mobile app
- Manage CylancePROTECT Mobile app and CylanceGATEWAY users
- View CylanceAVERT user details
- Manage user groups
- Configure device lifecycle management
- View a list of applications installed on CylancePROTECT Desktop devices
- Remove a registered FIDO device for a user account
- Discover unprotected devices
- Managing threats detected by CylancePROTECT Desktop
- Managing threats detected by CylancePROTECT Mobile
- Managing safe and unsafe lists for CylancePROTECT Desktop and CylancePROTECT Mobile
- Add a file to the CylancePROTECT Desktop global quarantine or global safe list
- Add a file to the CylancePROTECT Desktop local quarantine or local safe list
- Add a certificate to the CylancePROTECT Desktop global safe list
- Add an app, certificate, IP address, domain, or installer source to the CylancePROTECT Mobile safe or restricted list
- Analyzing data collected by CylanceOPTICS
- Using CylanceOPTICS to detect and respond to events
- Monitoring network connections with CylanceGATEWAY
- Monitoring sensitive files with CylanceAVERT
- View mobile OS vulnerabilities
- Auditing administrator actions
- Managing logs
- Send events to a SIEM solution or syslog server
- Enable access to the Cylance User API
- Troubleshooting Cylance Endpoint Security
- Using the BlackBerry Support Collection Tool
- Using the Report a problem feature
- Removing the BlackBerry Connectivity Node software from Cylance Endpoint Security
- Troubleshooting CylancePROTECT Desktop
- Remove the CylancePROTECT Desktop agent from a device
- Re-register a Linux agent
- Troubleshoot update, status, and connectivity issues with CylancePROTECT Desktop
- A large number of DYLD Injection violations are reported by Linux devices
- Time zone variances for CylancePROTECT Desktop
- Folder exclusions when using CylancePROTECT Desktop with third-party security products
- Linux driver is not loaded. Upgrade the driver package.
- Troubleshooting CylanceOPTICS
- BlackBerry Docs
- Cylance Endpoint Security
- Administration
- Cylance Endpoint Security Administration Guide
- Managing users, devices, and groups
- Discover unprotected devices
- Configure your environment to view the device OS and OS version of managed unprotected devices
Configure your environment to view the device OS and OS version of managed unprotected devices
For the unprotected devices feature to display the device OS and OS version, you must configure the schema to allow the required attributes to synchronize from the domain controller to the Global Catalog.
- On theActive Directorydomain controller, complete the following steps to register Schmmgmt.dll and add the Schema option to the MMC:
- On the domain controller, clickStart > Run.
- In the search field, typeregsvr32 schmmgmt.dll. ClickOK.
- When the operation completes, clickOK.
- In the MMC, open theActive Directoryschema and do the following:
- ClickStart > Run.
- In the search field, typemmc.exe. ClickOK.
- On theFilemenu, clickAdd/Remove Snap-in.
- ClickActive Directory Schema.
- ClickAdd.
- ClickClose. ClickOK.
- To update the attributes to synchronize to the Global Catalog, do the following:
- In the left column of theActive Directoryschema view, clickAttributes.
- In the attributes list, search for and clickoperatingSystem.
- Select theReplicate this attribute to the Global Catalogcheckbox.
- ClickOK.
- Repeat steps a to d for the following attributes:
- operatingSystemServicePack
- operatingSystemVersion