- What is the BlackBerry AtHoc mobile app?
- Set up the BlackBerry AtHoc mobile app
- Pairing a V.ALRT personal alert button with the BlackBerry AtHoc Mobile App
- Update the status of an accountability event
- Manage organizations
- Collaboration
- Enable or disable biometric authentication
- Advanced features
- Log out of the mobile app
- BlackBerry AtHoc Customer Support Portal
- Smart card authentication error codes
- Documentation feedback
- Legal notice
Location services
Turn location services on your mobile device on to ensure the best experience when using the
BlackBerry AtHoc
mobile app. Enabling location services provides access to advanced features such as sending emergencies and reports, performing check ins and check outs, and enabling tracking.If you are using an Apple iPhone running iOS 14 or later, ensure the Precise Location setting is turned on. Turning Precise Location on enables the
BlackBerry AtHoc
mobile app to access your location more accurately. When this setting is turned off, the mobile app can only access your approximate location. Turn on the Precise Location setting under Settings
> Privacy
> Location Services
> AtHoc
.