Smart card authentication error codes
When smart card authentication is enabled, the mobile app may display the error codes described in the following table.
The request contains an invalid RedirectUri. The parameter exists in the query string and is not an empty value.
The request contains an invalid organization code.
MTLS authentication is not configured for the organization based on the organization code and Client ID.
The primary regex (CAC/PIV) is not defined for the organization.
The mapping ID cannot be extracted from the certificate. The regex is invalid or the mapping ID is empty.
The user could not be found in
BlackBerry AtHoc. The mapping ID is not set for the user.
The user is disabled or deleted in