Send an emergency
The Emergency feature () sends a duress message and device location to your organization.
Ensure that your device location services are enabled.
If you are using an Apple iPhone running iOS 14 or later, turn the Precise Location setting on at
- Open theBlackBerry AtHocmobile app on your device.
- On the Home screen, slide the to the left to create an emergency.
- A dialog appears with a countdown of 5 seconds with the optionsCancelandSend Now. ChoosingCancelcancels the report.Send Nowsends a duress message immediately. If the countdown reaches zero without you choosing either option, the emergency is reported and your location is sent. A screen is displayed where you can enter messages.
- Optionally, tap to make a call, add a message with additional information, or tap to attach a video or photo.
You can also send an emergency using a paired personal alert button. See Publish a V.ALRT emergency alert.