Send an emergency
The Emergency feature (
) sends a duress message and device location to your organization.
![The Emergency icon](/content/docs-blackberry-com/en/id-comm-collab/blackberry-athoc/mobile-apps/4_8/mobile-user/_jcr_content/assetversioncopies/a50ce8b7-acff-47cb-bc5e-a558fcd76195.original.png)
Ensure that your device location services are enabled.
If you are using an Apple iPhone running iOS 14 or later, turn the Precise Location setting on at
Settings
> Privacy
> Location Services
> AtHoc
.- Open theBlackBerry AtHocmobile app on your device.
- On the Home screen, slide the
to the left to create an emergency.
- A dialog appears with a countdown of 5 seconds with the optionsCancelandSend Now. ChoosingCancelcancels the report.Send Nowsends a duress message immediately. If the countdown reaches zero without you choosing either option, the emergency is reported and your location is sent. A screen is displayed where you can enter messages.
- Optionally, tap
to make a call, add a message with additional information, or tap
to attach a video or photo.
You can also send an emergency using a paired personal alert button. See Publish a V.ALRT emergency alert.