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The Tracking feature periodically sends your location to your organization for the duration you choose. The interval for tracking is set on the BlackBerry AtHoc management system. You can increase or decrease the tracking duration manually at any time. Once you start tracking, the countdown displays how much time is left until tracking stops. Tracking stops if you disconnect from the current organization or switch to another organization.
Ensure that your device location services are enabled.
If you are using an Apple iPhone running iOS 14 or later, turn the Precise Location setting on at
Location Services
  1. Open the BlackBerry AtHoc mobile app on your device.
  2. Tap The Tracking icon at the top of the home screen.
  3. Drag the slider to set a desired duration for location tracking. Sliding all the way to the right results in tracking until it is manually stopped. The default duration is 5 minutes.
  4. Tap
    Start Tracking
    . The dialog closes and an arrow lights up (The Tracking icon) until tracking is stopped. You are directed to the home screen where you can see the tracking activity.
  5. To stop tracking, tap The Tracking icon and tap
    Stop Tracking