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  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Mobile App 4.8
  4. Mobile App User Guide
  5. Set up the BlackBerry AtHoc mobile app
  6. Register the Mobile app

Register the Mobile app

Prerequisites
  • Download and install the
    BlackBerry AtHoc
     mobile app from the Google Play, Apple App store, or BlackBerry World store as described in the Install the BlackBerry AtHoc mobile app section.
  • Before you register the
    BlackBerry AtHoc
     mobile app on your device, you must have the organization code provided by your
    BlackBerry AtHoc
     administrator.
  • If the
    BlackBerry AtHoc
     mobile app is pushed by UEM/MDM and you belong to the same organization configured in the UEM/MDM, then you only have to verify your email address when registering for the first time and are directed to the home screen. In this case, you do not have to enter the organization code. You must enter the organization code if you switch organizations after registering for the first time.
  • You may have to enter the organization code when registering for the first time if the organization you belong to is not configured in UEM/MDM, or there is no organization code configured in UEM/MDM.
  1. Tap the
    BlackBerry AtHoc
     app icon on your device.
  2. On the
    Registration
     screen, read the welcome message. Close the message.
  3. On the
    Registration
     screen, enter the email address that is associated with your
    BlackBerry AtHoc
     management system account, if it is not already populated.
  4. Tap
    Submit
    . The Email Verification screen with a confirmation message is displayed.
  5. Check your email for a welcome email from the
    BlackBerry AtHoc
     system administrator with a link to activate your account to your registered email address.
  6. In the
    Welcome email
    , click
    Verify Now
    .
    After the email address is verified, the
    Add Organization
     screen opens on your device.
  7. Enter the organization code provided by your
    BlackBerry AtHoc
     administrator and tap
    Send
     or The Send icon.
    If your organization is already configured for your email address with the organization code, then you may not see this screen.
  8. On the
    Allow "AtHoc"  to use your location?
     window, tap
    Allow While Using the App
    .
    If you are using an Apple iPhone running iOS 14 or later, turn on the Precise Location setting.
The screen displays that you are connected to the organization.