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Publish an alert

Alerts are communications sent to your organization, to mobile users, or to outside organizations. A user with
BlackBerry AtHoc
operator permissions can publish alerts using a predefined alert templates. If the management system operator selects the "Available for mobile publishing" check box in the alert template, then that alert template appears in the alert publisher template list in the mobile app. Alert templates define the types of alerts that can occur within an alert folder, enabling operators to quickly publish the appropriate alert during an emergency.
You must have alert publishing permissions.
  1. Open the
    BlackBerry AtHoc
    mobile app on your device.
  2. Tap The Alert Publishing icon at the top right corner of the home screen.
    You can also press and hold the
    BlackBerry AtHoc
    mobile app icon to open the alert template screen.
  3. Do one of the following:
    • If smart card authentication is enabled, a certificate selection window opens on your device. Tap a valid certificate and then tap
    • If smart card authentication is not enabled, click
      on the
      Enable biometric authentication
      window. The Face ID or Touch ID screen opens. Touch the fingerprint sensor or use Face ID to authenticate.
      If biometric authentication is not enabled on your device, or if this is the first time you are using biometric authentication, you are redirected to the login screen to provide your username and password. If you click
      Don't Use
      you are redirected to the login screen.
    • If smart card and biometric authentication are not enabled, enter your username and password on the login screen.
    If the biometric or smart card authentication are not enabled or fail, you can authenticate by entering your username and password on the login screen.
  4. On the
    screen, tap the template you want to publish.
  5. Optionally, tap The Edit icon next to a section to make changes, then tap The Save icon to save the changes.
  6. Tap The Publish Alert icon.
  7. On the
    Publishing Confirmation
    message, review the content.
  8. Tap