Skip Navigation
  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Mobile App 4.8
  4. Mobile App User Guide
  5. Enable or disable biometric authentication

Enable or disable biometric authentication

When you start the alert publish flow from the mobile app, you can choose to log in using biometric authentication on your device. Biometric authentication enables operators to quickly authenticate on their device without the need to enter a username and password. When biometric authentication is enabled, the app displays a face or fingerprint authentication screen when the alert publishing flow starts. You can also use biometric authentication to view the alert summary for a sent alert.
When biometric authentication is enabled, if smart card authentication is then enabled, biometric authentication is disabled and the
Enable biometric authentication
 setting is not displayed. A message is displayed on the mobile app to notify the end user.
  • Biometric authentication must be supported and set up on your device. iOS devices support Touch ID and Face ID. Android devices support Touch ID.
  • BlackBerry AtHoc
     management system release 7.10 or later release.
  1. Tap
    BlackBerry AtHoc
     mobile app to launch the app.
  2. On the
    Organization settings
     page, tap the
    Enable biometric authentication for alert publishing and reporting
     setting to the
    On
     position.
  3. On the
    Enable biometric authentication
     screen, tap
    OK
    .
  4. On the
    Login
     screen, enter your username and password.
  5. Optionally, when biometric authentication is enabled, tap the
    Enable biometric authentication for alert
     setting to the
    Off
     position to disable biometric authentication.