Export operators to a file Skip Navigation

Export operators to a file

You must be an Enterprise Administrator or Organization Administrator to export operators. Only enabled users with operator roles can be exported. The export operator process exports all roles and permissions for the selected operators in the current organization. Enterprise Administrators can export operators from the enterprise organization for all operators in the enterprise and suborganizations. Enterprise Administrators in a super enterprise can export operators from the super enterprise organization for all operators in the super enterprise, sub enterprises, and suborganizations. The Export Operator feature must be enabled for the organization.
  1. In the navigation bar, click
    Users
    >
    Users
    .
  2. Select the check boxes beside the usernames that you want to export.
  3. Click
    More Actions
    >
    Export
    >
    Operators
    . The Exporting Operators window opens while the export is in progress.
When the export is complete, a .csv file is downloaded. The .csv filename has the following format: AtHoc-{
provider-name
}ExportCSV_{
current-date-and-time
}.
The downloaded .csv file contains the following information for the exported operators:
  • Username
  • Firstname
  • Lastname
  • Displayname
  • Roles
  • Permission expiration date
  • Alert Folders manage/publish
  • User base manage/publish
  • Dependents manage/publish Yes/No
  • Distribution List publish
  • Distribution List manage
  • Password changed date
  • Password never expires Yes/No
  • Change password next login Yes/No
  • Last login date
  • Organization (for super enterprise and enterprise organizations only)