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Alert Manager

Give the Alert Manager role to an operator who needs to manage alerts and users, but should not have access to all settings. The Alert Manager role provides the maximum publishing privileges.


  • Create and publish alerts
  • Create and save a draft alert
  • View, search for, and mark alerts as reviewed from the Inbox
  • Forward and reply to alerts from the Inbox
  • Create, edit, duplicate, end, publish, and delete alerts, find alerts on the live map, and search for alerts from the Sent Alerts screen
  • Export sent alerts from the Sent Alerts screen
  • View advanced reports and the users list from Sent Alerts
  • Create, edit, import, export, search for, delete, and duplicate alert templates
  • Create new alert folders, edit personal folders, search for folders


  • Add, edit, or delete users
  • Import and export users
  • Enable and disable users
  • Add and remove users from static distribution lists
  • Manage dependents
  • Manage subscriptions
  • Move and subscribe users from their suborganization to other suborganizations
  • Manage distribution lists
  • Mange user attributes
  • Prioritize personal devices

Mobile publishing

Publish alerts from the mobile app

Publisher map

Export users list

Live map

  • Access the live map
  • View layers
  • View users
  • View users in drawn shapes
  • View incoming alerts
  • View live alerts and events
  • Publish a quick alert
  • Export users


View personnel, alerts usage, and user summary reports

Basic settings

  • Configure alert template settings
  • Configure alert folder settings

System setup settings

Access the operator audit trail

User settings

  • Configure user attribute settings
  • Translate custom user attributes

Map settings

  • Manage map settings
  • Set default map view
  • Add shape layer
  • Add distribution list