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Advanced Alert Manager

Give the Advanced Alert Manager role to operators who need to manage alerts and users, but should not have access to all settings. The Advanced Alert Manager role provides the maximum publishing privileges as well as access to alert rules, delivery templates, audio files, placeholders, and user settings.


  • Create and publish alerts
  • Create and save a draft alert
  • View, search for, and mark alerts as reviewed from the Inbox
  • Forward and reply to alerts from the Inbox
  • Create, edit, duplicate, end, publish, and delete alerts, find alerts on the live map, and search for alerts from the Sent Alerts screen
  • Export sent alerts from the Sent Alerts screen
  • View advanced reports and the users list from Sent Alerts
  • Create, edit, import, export, search for, delete, and duplicate alert templates
  • Create new alert folders, edit personal folders, search for folders
  • Configure audio files
  • Configure delivery templates
  • Configure devices
  • Configure mobile alert settings
  • Manage alert rules
  • Create and edit alert placeholders


  • Add, edit, or delete users
  • Import and export users
  • Enable and disable users
  • Add and remove users from static distribution lists
  • Manage dependents
  • Manage subscriptions
  • Move and subscribe users from their suborganization to other suborganizations
  • Manage distribution lists
  • Mange user attributes
  • Prioritize personal devices

Mobile publishing

Publish alerts from the mobile app

Publisher map

Export users list

Live map

  • Access the live map
  • View layers
  • View users
  • View users in drawn shapes
  • View incoming alerts
  • View live alerts and events
  • Publish a quick alert
  • Export users


View personnel, alerts usage, and user summary reports

Basic settings

  • Configure alert template settings
  • Configure alert folder settings
  • Configure delivery template settings
  • Configure audio file settings
  • Configure mobile alert settings
  • Configure alert rules

System setup settings

  • Access the operator audit trail
  • View geocoding summary and logs

User settings

  • Configure user attribute settings
  • Translate custom user attributes

Map settings

  • Manage map settings
  • Set default map view
  • Add shape layer
  • Add distribution list