Skip Navigation

Plan Manager


  • Create and publish alerts
  • Create and save a draft alert
  • View, search for, and mark alerts as reviewed from the Inbox
  • Forward and reply to alerts from the Inbox
  • Create, edit, duplicate, end, publish, and delete alerts, find alerts on the live map, and search for alerts from the Sent Alerts screen
  • Export sent alerts from the Sent Alerts screen
  • Create, edit, import, export, search for, delete, and duplicate alert templates
  • Create new alert folders, edit personal folders, search for folders
  • Configure audio files
  • Configure delivery templates
  • Configure devices
  • Configure mobile alert settings
  • Configure alert rules
  • Create and edit alert placeholders
  • View, search, and export activity logs
  • Create and edit activity logs
  • Publish activity logs


  • Create a new plan
  • Edit a plan
  • Delete a plan
  • Duplicate a plan
  • Disable a plan
  • Enable a plan
  • Approve a plan
  • View active plans


  • Create an incident
  • Edit a draft incident
  • End an incident
  • Publish an incident
  • View activity
  • Export the activity log
  • Add new entry to activity log
  • Activate plan steps


  • Start a collaboration
  • View and participate in all active collaborations in their organization
  • View and participate in collaborations from the
    BlackBerry AtHoc
    mobile app
  • End a collaboration
  • Export ended collaborations

Publisher map

  • Export users list

Live map

  • Access the live map
  • View layers
  • View users
  • View users in drawn shapes
  • View incoming alerts
  • View live alerts and events
  • Publish a quick alert
  • Export users

Map settings

  • Manage map settings
  • Set default map view
  • Add shape layer
  • Add distribution list