Add an internal app to the app list Skip Navigation

Add an internal app to the app list

Use these instructions to add internal apps to the app lists for all devices. If you are managing
Android Enterprise
devices, see Adding internal apps for Android Enterprise and Android Management devices for the recommended method to add internal apps for those devices.
iOS
apps must be .ipa files,
Android
apps must be .apk files, and
Windows 10
apps must be .xap or .appx files. Internal apps must be signed and unaltered.
If you have an on-premises
BlackBerry UEM
environment, Specify the shared network location for storing internal apps.
  1. In the management console, on the menu bar, click
    Apps
    .
  2. Click The Add an app icon.
  3. Click
    Internal apps
    .
  4. Click
    Browse
    . Navigate to the app that you want to add or update.
  5. Click
    Open
    .
  6. Click
    Add
    .
  7. Optionally, add a vendor name and an app description.
  8. To add screen shots of the app, click
    Add
    . Browse to the screen shots. The supported image types are .jpg, .jpeg, .png, or .gif.
  9. If you are adding an
    iOS
    app, perform the following actions:
    1. In the
      Supported device form factor
      drop-down list, select the form factors that the app can be installed on. For example, you can prevent the app from being available in the Work Apps app for
      iPad
      devices but allow it for
      iPhone
      .
    2. If you want the app to be deleted from the device when the device is removed from
      BlackBerry UEM
      , select
      Remove the app from the device when the device is removed from BlackBerry UEM
      . This option applies only to apps with a disposition marked as required and the "Default installation for required apps" setting is set to prompt once. You set the disposition of the app when you assign the app to a user or group.
    3. If you want to prevent apps on
      iOS
      devices from being backed up to the
      iCloud
      online service, select
      Disable iCloud backup for the app
      . This option applies only to apps with a disposition marked as required. You set the disposition of the app when you assign the app to a user or group.
    4. In the
      Default installation for required apps
      drop-down list, if you want users to receive one prompt to install the app on their
      iOS
      devices, select
      Prompt once
      . If users don't receive the prompt or dismiss it, they can install the app later from the Work Apps screen in the
      BlackBerry UEM Client
      app or the Work Apps icon on the device.
  10. If you are adding an
    Android
    app, in the
    Send to
    drop-down list, perform one of the following actions:
    • If you want the app to be sent to all
      Android
      devices, select
      All Android devices
      .
    • If you want the app to be sent to only
      Android
      devices that use
      Samsung Knox Workspace
      , select
      Samsung KNOX Workspace devices
      .
    • If you want the app to be sent only to
      Android Enterprise
      devices, select
      Android devices with a work profile
      .
  11. To filter apps in the app list by category and to organize the apps into categories in the work apps list on users' devices, you can select a category for the app. In the
    Category
    drop-down list, do one of the following:
    Task
    Steps
    Select a category for the app.
    In the drop-down list, select a category.
    Create a category for the app.
    1. Type a name for the category. The "new category" will appear in the drop-down list with the new category label beside it
    2. Press
      Enter
      .
    3. Press
      Enter
      .
  12. In the
    App rating and review
    drop-down list, perform one of the following actions. When multiple versions of the app exist, the setting specified applies to all versions of the app.
    • If you want users to rate and provide reviews of apps and see all reviews submitted by other users in your environment, select
      Public mode
      .
    • If you want users to only rate and provide reviews of apps, select
      Private mode
      . Users cannot see reviews provided by other users. You can see reviews in the
      BlackBerry UEM
      management console.
    • If you don't want users to rate or provide reviews of apps or see reviews provided by other users, select
      Disabled
      .
  13. For apps that support configuration settings, an
    App configuration
    table is displayed. If you want to create an app configuration, complete the following steps:
    1. Click The Add icon to add an app configuration.
    2. Type a name for the app configuration and specify the configuration settings to use.
    3. Click
      Save
      .
    4. If necessary, use the arrows to move the profiles up or down the ranking. When an app is assigned more than once with different app configurations, the app configuration with the higher rank applies.
  14. Click
    Add
    . If you plan to host the app in
    BlackBerry UEM
    using a .json file, copy and save the URL that is displayed.