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  4. Managing Android devices with OEM app configurations

Managing
Android
 devices with OEM app configurations

BlackBerry UEM
 supports
Android
 OEMConfig apps, which allow you to use app configurations to manage device manufacturer APIs. Many
Android
 devices, including devices from
Samsung
, have proprietary APIs on the device.
UEM
 provides the ability to manage settings controlled by
Knox Platform for Enterprise
 and
BlackBerry
 APIs using profiles and IT policy rules. However, other
Android
 device manufactures may also have device-specific APIs with settings that they want administrators to manage. To provide this functionality, the manufacturer can provide an OEMConfig app for devices that allows administrators to manage device features through app configuration settings.
Samsung
 provides the
Knox Service Plugin
 app to allow configuration of
Knox Platform for Enterprise
 devices. The
Knox Service Plugin
 (KSP) is the
Samsung
 OEMConfig-based solution that allows you to use
Knox Platform for Enterprise
 management features on your EMM solution. For more information about setting up KSP in
UEM
, see Create a Knox Service Plugin profile.
Minimum device requirements for KSP: A version of
Android
 and
Knox
 that
UEM
 supports.
For more information about KSP, see the information from Samsung.
To download the KSP app, visit Google Play.
If you choose to use the
Knox Service Plugin
, consider the following:
  • Samsung
     devices don't give precedence to either the
    Knox Service Plugin
     or
    UEM
     IT policies and profiles. The device uses the most recent settings it receives.
  • Samsung
     recommends using
    UEM
     to manage
    Samsung
     specific options where possible and using the
    Knox Service Plugin
     to manage only settings that can't be configured in
    UEM
     in another way (for example, recent updates to
    Samsung
     device capabilities that can't yet be managed by your version of
    UEM
    ).
  • If you use the
    Knox Service Plugin
    , ensure that the app configuration settings match the behavior configured in the IT policy and profiles also sent to the device to avoid inconsistent device behavior.
For more information about
Android Enterprise
 OEMConfig, visit http://www.appconfig.org/android.html.