Managing Android devices with OEM app configurations Skip Navigation

Managing
Android
devices with OEM app configurations

BlackBerry UEM
supports
Android
OEMConfig apps, which allow you to use app configurations to manage device manufacturer APIs. Many
Android
devices, including devices from
Samsung
, have proprietary APIs on the device.
UEM
provides the ability to manage settings controlled by
Knox Platform for Enterprise
and
BlackBerry
APIs using profiles and IT policy rules. However, other
Android
device manufactures may also have device-specific APIs with settings that they want administrators to manage. To provide this functionality, the manufacturer can provide an OEMConfig app for devices that allows administrators to manage device features through app configuration settings.
Samsung
provides the
Knox Service Plugin
app to allow configuration of
Knox Platform for Enterprise
devices. The
Knox Service Plugin
(KSP) is the
Samsung
OEMConfig-based solution that allows you to use
Knox Platform for Enterprise
management features on your EMM solution. For more information about setting up KSP in
UEM
, see Create a Knox Service Plugin profile.
Minimum device requirements for KSP: A version of
Android
and
Knox
that
UEM
supports.
For more information about KSP, see the information from Samsung.
To download the KSP app, visit Google Play.
If you choose to use the
Knox Service Plugin
, consider the following:
  • Samsung
    devices don't give precedence to either the
    Knox Service Plugin
    or
    UEM
    IT policies and profiles. The device uses the most recent settings it receives.
  • Samsung
    recommends using
    UEM
    to manage
    Samsung
    specific options where possible and using the
    Knox Service Plugin
    to manage only settings that can't be configured in
    UEM
    in another way (for example, recent updates to
    Samsung
    device capabilities that can't yet be managed by your version of
    UEM
    ).
  • If you use the
    Knox Service Plugin
    , ensure that the app configuration settings match the behavior configured in the IT policy and profiles also sent to the device to avoid inconsistent device behavior.
For more information about
Android Enterprise
OEMConfig, visit http://www.appconfig.org/android.html.