App behavior on Samsung Knox devices Skip Navigation

App behavior on
Samsung Knox
devices

For devices enabled for
BlackBerry Dynamics
, the work app catalog appears in the
BlackBerry Dynamics Launcher
if you have if you have assigned the "Feature -
BlackBerry
App Store" entitlement to the user. For more information, see Add the work app catalog to the BlackBerry Dynamics Launcher.
Samsung Knox
activation types will be deprecated in a future release. Devices that support
Knox Platform for Enterprise
can be activated using the
Android Enterprise
activation types. For more information, see KB 54614.
For
Samsung Knox
devices activated with "
MDM controls
" (not
Android Enterprise
),  the following behavior occurs:
App type
When the app is assigned to a user
When apps are updated
When the app is unassigned from a user
When the device is removed from
BlackBerry UEM
Public apps with a required disposition
The user is prompted to install the apps.
Assigned apps are shown in the
BlackBerry UEM Client
. When the user clicks the install button,
Google Play
opens and the app is installed from there.
You can use a compliance profile to define the actions that occur if required apps are not installed.
Google Play notifies users of updates.
App appears in the "New/Updates" list.
The user is prompted to uninstall the apps.
The user is prompted to uninstall assigned work apps
Public apps with an optional disposition
The user can choose whether to install the apps.
Assigned apps are shown in the
BlackBerry UEM Client
. When the user clicks the install button,
Google Play
opens and apps are installed from there.
Google Play notifies users of updates.
App appears in the "New/Updates" list.
The user is prompted to uninstall the apps.
The user is prompted to uninstall assigned work apps
Internal apps with a required disposition
Apps are automatically installed on devices. The user cannot uninstall the apps.
Apps are updated automatically.
Apps are automatically removed from the device.
Apps are automatically removed from the device.
Internal apps with an optional disposition
User can choose whether to install the apps.
User installs apps from the
BlackBerry UEM Client
.
User can choose whether to update the apps.
User updates apps from the
BlackBerry UEM Client
.
Apps are automatically removed from the device.
Apps are automatically removed from the device.
For devices activated with Work space only (
Samsung Knox
), the following behavior occurs:
App type
When the app is assigned to a user
When apps are updated
When the app is unassigned from a user
When the device is removed from
BlackBerry UEM
Public apps with a required disposition
All public apps are restricted by default in the work space.
Assigned apps are shown in the "New/Updated" list, but they must be installed from
Google Play
.
Apps are removed from the "New/Updated" list when the user views the details or when the app is updated.
Google Play
must be enabled in the IT policy that is assigned to the user.
You can use a compliance profile to define the actions that occur if a required app is not installed.
Google Play
notifies users of updates.
Apps appear in the "New/Updates" list.
Apps are removed from the "New/Updated" list when the user views the details or when the app is updated.
Apps are removed from the device, and can no longer be installed from
Google Play
.
The work space and all work apps are removed automatically.
Apps are no longer automatically restricted in
Google Play
.
Public apps with an optional disposition
All public apps are restricted by default in the work space.
Assigned apps are shown in the "New/Updated" list, but they must be installed from
Google Play
.
Apps are removed from the "New/Updated" list when the user views the details or when the app is updated.
Google Play
must be enabled in the IT policy that is assigned to the user.
Google Play
notifies users of updates.
Apps appear in the "New/Updates" list.
Apps are removed from the "New/Updated" list when the user views the details or when the app is updated.
Apps are removed from the device, and can no longer be installed from
Google Play
.
Apps are removed automatically.
Apps are no longer automatically restricted in
Google Play
.
Internal apps with a required disposition
Apps are automatically installed on devices. The user cannot uninstall the apps.
Apps are automatically updated on the device.
Apps are automatically removed from the device.
Apps are automatically removed from the device.
Internal apps with an optional disposition
Users can choose whether to install the apps.
Users install the apps from the
BlackBerry UEM Client
.
Users can choose whether to install the apps.
Users install the apps from the
BlackBerry UEM Client
.
Apps are automatically removed from the device.
Apps are automatically removed from the device.
For devices activated with "
Work and personal - full control
(
Samsung Knox
)" and "
User privacy
(
Samsung Knox
)", the following behavior occurs:
App type
When the app is assigned to a user
When apps are updated
When the app is unassigned from a user
When the device is removed from
BlackBerry UEM
Public apps with a required disposition
All public apps are restricted by default in the work space.
The user is prompted to install the apps.
Assigned apps are shown in the
BlackBerry UEM Client
. When the user clicks the install button,
Google Play
opens and the app is installed from there.
You can use a compliance profile to define the actions that occur if required apps are not installed.
Google Play
sends a notification
Apps remain in the personal space but are removed from the work space.
The work space is removed and the apps remain in the personal space.
Public apps with an optional disposition
All apps are restricted by default in the work space.
Assigned apps are shown in the
BlackBerry UEM Client
, but they must be installed from
Google Play
.
Google Play
must be enabled in the IT policy that is assigned to the user.
Google Play
sends a notification
Apps remain in the personal space but are removed from the work space.
The work space is removed and the apps remain in the personal space.
Internal apps with a required disposition
Apps are automatically installed in the work space. The user cannot uninstall the apps.
Updates are automatically installed.
Apps are automatically removed from the device.
The work space is removed and the apps remain in the personal space.
Internal apps with an optional disposition
Users can choose whether to install the apps.
Users install apps from the
BlackBerry UEM Client
and apps are installed in the work space.
Users can choose whether to update the apps.
Users update app from the
BlackBerry UEM Client
.
Apps are automatically removed from the device.
The work space is removed and the apps remain in the personal space.