Skip Navigation

Open a shared file

Open files shared with you via
BlackBerry Workspaces
. Shared files can be opened by accessing the link in the notification email. Shared files also appear in your Received Files.
Opening a file in
BlackBerry Workspaces
can depend on the organization from where the file originates:
  • If the file was shared from the organization to which you are currently signed in to, you can tap the shared link to the file in the email, and it opens within
    BlackBerry Workspaces
    app for
    iOS
    .
  • If the file was shared from an organization other than the one to which you are currently signed in, you are prompted to sign in or switch to the organization where the file you are opening is located. If you do not have a
    BlackBerry Workspaces
    account with that organization, you can create an account. Tap
    Create account
    on the sign in screen.
    If you need to switch organizations to view a file, the switch means that your workspaces and sent and received files are switched to those of the second account. For more information, see Switch accounts.
  • If the shared file was forwarded to you, you may need to request permissions to access the file. Follow the on-screen prompts to do so.
If a file was shared with
Permissions
set to
Spotlight view
, you can only view the file using
BlackBerry Workspaces
Web Application.
To open a shared file:
  • Do one of the following:
    • On your device, tap the link to the shared file in the email.
    • In Received Files, tap the file.
    The file opens in
    BlackBerry Workspaces
    app for
    iOS
    .