- What is the BlackBerry AtHoc desktop app?
- Install the desktop app
- Uninstall the desktop app
- Desktop app network traffic
- Desktop app settings
- Operation
- Troubleshoot desktop app issues
- Appendix B: Desktop client URL parameters
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
- BlackBerry Docs
- BlackBerry AtHoc
- Desktop App 7.7 (Windows), 2.6 (Mac)
- Desktop App Installation and Administration Guide
- Troubleshoot desktop app issues
- Connection issues
- Check your ability to receive alerts
Check your ability to receive alerts
After the desktop app launches successfully, the appears on your screen, indicating that you are connected to the
BlackBerry AtHoc
server and are ready to receive alerts.If the desktop app has been installed but it is disconnected from the
BlackBerry AtHoc
server, the icon is grayed-out with a red circle with a white "x".When the desktop app is disconnected, the app cannot receive alerts.
Windows: If your account has been disabled, the icon appears in gray with a yellow circle () and you cannot receive alerts.