- What is the BlackBerry AtHoc desktop app?
- Install the desktop app
- Uninstall the desktop app
- Desktop app network traffic
- Desktop app settings
- Operation
- Troubleshoot desktop app issues
- Appendix B: Desktop client URL parameters
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
Desktop app settings updates
Settings that are stored by the desktop app in the user’s registry key (Windows) or using Apple's UserDefaults mechanism (Mac) are associated with a version number. When an operator makes a change to one of these settings in the
BlackBerry AtHoc
management system, the version number associated with that setting is incremented. At the next CU, the server responds by sending the version of each set, and the desktop app determines that a Get Update (GU) is needed. The desktop app then executes a GU, receives the updated setting, applies it to the current runtime, and stores it in the registry along with the new version number (Windows), or using Apple's UserDefaults mechanism (Mac.)Changes to failover server URLs are not retrieved by the desktop app during CU, they are retrieved during SO.