- What is the BlackBerry AtHoc desktop app?
- Install the desktop app
- Uninstall the desktop app
- Desktop app network traffic
- Desktop app settings
- Operation
- Troubleshoot desktop app issues
- Appendix B: Desktop client URL parameters
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
Internet connection
When the desktop app starts for the first time, there is no registry key (Windows) or data stored in UserDefaults (Mac) for the user, no check update (CU), reconnect interval, or failover settings. If the desktop app is unable to connect to the server during a first-time start up, it uses a hard-coded value of 30 minutes (Windows) or 10 minutes (Mac) to wait before attempting to connect again.