- What is the BlackBerry AtHoc desktop app?
- Install the desktop app
- Uninstall the desktop app
- Desktop app network traffic
- Desktop app settings
- Operation
- Troubleshoot desktop app issues
- Appendix B: Desktop client URL parameters
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
- BlackBerry Docs
- BlackBerry AtHoc
- Desktop App 7.7 (Windows), 2.6 (Mac)
- Desktop App Installation and Administration Guide
- Install the desktop app
- Install in an enterprise organization
Install in an enterprise organization
To install and set up the desktop app in an enterprise or super enterprise organization, you must first enable user uniqueness.
When the desktop app starts, it sends up the ProviderID of a super enterprise, enterprise, or suborganization. If the user exists in the enterprise hierarchy, it attaches to the user. If the user does not exist,
BlackBerry AtHoc
attempts to create the user in the organization that is identified by the ProviderID. You must enable the "Create new user if an account is not found" flag in the organization specified by the ProviderID.For more information about enabling user uniqueness, see "Manage users in the enterprise or super enterprise" in the guide.
BlackBerry AtHoc
Plan and Manage Enterprise Organizations