- What is the BlackBerry AtHoc desktop app?
- Install the desktop app
- Uninstall the desktop app
- Desktop app network traffic
- Desktop app settings
- Operation
- Troubleshoot desktop app issues
- Appendix B: Desktop client URL parameters
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
Stale sessions
There are three ways that the desktop app session becomes stale:
- A CU has not been performed for an interval of 1.5 times the CU interval plus 30 seconds.
- When the desktop app logon has run for longer than the value set for Communication Sessions Expires After in the Desktop App gateway. The default is 86400 seconds.
- When the desktop app is inactive for longer than the value in "Override Default Communication Session Expiration Time After" option inSettings>Desktop App, when the value is not zero.