- Manage users
- Import users from a CSV file
- Make mass changes to user details
- Search for users
- View user details
- Manage dependents
- Manage organization subscriptions
- Manage user attributes
- View a list of user attributes
- Out-of-the-box user attributes
- Create a user attribute
- Edit a user attribute
- Prevent users from editing System Setup attributes
- Delete a user attribute
- Clear attribute values for all users
- Translate custom attributes
- Automatically disable users based on attributes
- Automatically delete users based on attributes
- Configure an Organizational Hierarchy attribute
- Create a Geo-aware Single-select Picklist attribute
- Manage user authentication
- Enable authentication methods
- Assign authentication methods to applications
- Configure SDK access security
- Enable two-factor authentication
- Enable single sign-on as an authentication method
- Enable single sign-on for Self Service
- Enable single sign-on for the BlackBerry AtHoc management system
- Import a service provider certificate
- Configure identity provider settings
- Configure service provider settings
- SSO logout service
- Export SP and IDP settings
- Import IDP settings
- Import an existing IDP configuration
- Enable SSO certificate revocation list checking
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
- BlackBerry Docs
- BlackBerry AtHoc
- 7.18
- Manage Users
- Manage users
- Prioritize personal devices
Prioritize personal devices
Operators can set the priority of alert delivery by device type for end users. When enabled, the device delivery preference feature prevents end uses from receiving the same alert on multiple devices. When device delivery preference is enabled, and user preferred is selected as the device delivery preference in an alert or event template, end users receive alerts on their enabled devices in the order specified in the user's profile.
- Device delivery preference must be enabled for the organization.
- At least one personal device must be enabled in the organization.
- The user must have at least one enabled device with an address in their profile.
- You must be an Enterprise Administrator, Organization Administrator, End Users Manager, Alert Manager, or Advanced Alert Manager to prioritize personal devices for a user.
- Log in to theBlackBerry AtHocmanagement system.
- ClickUsers>Users.
- On theUserspage, select the user you want to update.
- On the user details page, clickMore Actions>Prioritize Personal Devices.
- On thePrioritize Personal Deviceswindow, click
and drag to reorder the device. Personal devices are prioritized according to their position in the list, with the highest priority device appearing on top. - ClickSave.