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  4. Manage Users
  5. Manage users
  6. Enable users

Enable users

You can enable a user if the following conditions are true:
  • You are an End Users Manager in the organization.
  • You are an End Users Manager for the user. In some cases, the user may be outside of your user base and appear as read-only.
In an enterprise organization, End Users Managers, Organization Administrators and Enterprise Administrators can enable users for any suborganization. In a super enterprise organization, End Users Managers, Organization Administrators and Enterprise Administrators can enable users in any sub enterprise organization and their suborganizations.
  1. In the navigation bar, click
    Users
     >
    Users
    .
  2. If the
    Status
     column is not visible in the user list, click
    Add
     in the header row to add a column.
  3. Click the The Down Arrow icon in the new column heading, and then select
    Status
    .
  4. Select the check boxes beside the users whose status you want to change.
  5. Click
    More Actions
     >
    Enable
    .
The users are enabled and the Status column updates for each of the affected users.
If a sponsor has dependents, the dependents are also enabled.
If you have selected users that you do not have permissions to enable, a warning message appears.