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View or edit a dependent

  1. Log in to the
    BlackBerry AtHoc
    management system.
  2. In the navigation bar, click
    Users
    >
    Users
    .
  3. Optionally, to view or edit the details for a dependent from the Users screen:
    1. On the
      Users
      screen, select
      Sponsors
      from the pull-down menu under the search field.
    2. Select the
      Include Dependents
      option.
    3. Click the column header of the
      Sponsor
      column to sort the list of sponsors and their dependent users. Dependents are displayed under their sponsors.
    4. Click the row with the dependent's name.
  4. Optionally, to view or edit the details for a dependent from a sponsor's profile page:
    1. Search or scroll down to find the sponsor.
    2. Click the row with the sponsor user's name.
    3. On the user profile page, click
      More Actions
      >
      View Dependents
      . The Dependents screen opens.
    4. Optionally, on the
      Dependents
      screen, enter a name in the
      Search by name
      field to find a specific dependent.
    5. On the
      Dependents
      screen, click the row for a dependent.
  5. On the dependent profile page, edit the basic user information, contact information, or password as needed.
  6. Optionally, in the
    BlackBerry AtHoc Apps
    section, click
    Active
    (
    x
    )
    beside
    Mobile App
    to delete the dependent's unused mobile device. On the
    User Mobile Devices
    window, click The Delete icon beside the mobile device to delete.
  7. Click
    Save
    .