Skip Navigation
  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. 7.18
  4. Manage Users
  5. Manage users
  6. Edit user details
  7. Delete unused mobile devices from a user profile

Delete unused mobile devices from a user profile

To prevent reaching the user device limit, the operator can remove unused mobile devices from a users profile page in the
BlackBerry AtHoc
 management system.
  1. In the navigation bar, click
    Users
     >
    Users
    .
  2. On the
    Users
     screen, click beside the name of the user.
  3. On the users profile page, in the
    BlackBerry AtHoc Apps
     section, beside
    Mobile App
    , click
    Active
    (
    x
    )
    .
  4. On the
    User Mobile Devices
     window, click The Delete icon beside the mobile device you want to delete.
  5. On the confirmation window, click
    Delete
    .
The mobile device is removed from the user's profile and can no longer be targeted in alerts and events.