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Delete a user attribute

User attributes use inheritance. To delete an attribute, it must be in the organization where you are performing the delete action. If you do not see the Delete button, verify that you are deleting the attribute from the correct organization level in the enterprise or super enterprise. For more information, see "Manage common content with inheritance" in the
BlackBerry AtHoc
Plan and Manage Enterprise Organizations
If a user attribute becomes obsolete, you can delete it and all records of the attribute that are associated with end users.
When you try to delete a user attribute that is currently being used in alert targeting, alert template targeting, preset response options, dynamic distribution lists, or disable and delete users conditions, a pop-up box appears, listing all locations where the attribute appears. Removing an attribute in a user query can have unintended consequences, such as changing the target audience of an alert. To avoid these effects, you must remove the attribute from each of the dependencies manually before you can delete the attribute itself.
Attributes with custom translations cannot be deleted. Before attempting to delete an attribute, verify that no custom translations are associated with it. Go to The Settings icon >
Translate Custom Attributes
. On the
Custom Attributes Translation
page, select the attribute from the pull-down list. Remove any text that appears in any
Attribute Name
Attribute Tooltip
field and then click
. Text that is part of the system's primary language appears greyed out and cannot be deleted. This text does not prevent the attribute from being deleted.
  1. In the navigation bar, click The Settings icon.
  2. In the
    section, click
    User Attributes
  3. On the
    User Attributes
    screen, in the
    Attribute Name
    column, click the name of an attribute that is defined in the organization.
  4. On the attribute details screen, click
  5. On the
    Delete User Attribute
    window, click
    If the attribute is being used for alert targeting, preset response options, or any other purpose, you must manually remove the attribute from each dependency before you can access the delete confirmation screen.
The attribute is removed from the system and no longer appears in the User Attributes list.