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  4. System Settings and Configuration
  5. Configure device gateways

Configure device gateways

To set up alert delivery devices, you must configure the gateway for each device. The gateway is an API that translates alert text to XML format and delivers it to the provider for a device. The provider can be a
BlackBerry AtHoc
 service such as
AtHoc
 cloud telephony or a third-party provider.
When a device delivery gateway is added, deleted, reordered, or configured, it is captured in the operator audit trail. To view these entries in the operator audit trail, click The Settings icon >
System Setup
 >
Operator Audit Trail
. Select
Delivery Device
 from the
Entity
 list. Select the
Search by Specific Actions(s)
 option and then select specific actions from the
Action(s)
 list.
  1. In the navigation bar, click The Settings icon.
  2. In the
    Devices
     section, click the name of the device gateway that you want to configure.
    The gateway configuration settings screen opens. The values that you need to provide depend on the device you want to configure. The following table describes how you can find configuration values for a particular device.
    Gateway
    Documentation
    AtHoc Cloud Delivery Service (East Coast)
    AtHoc Cloud Delivery Service (West Coast)
    BlackBerry AtHoc
     Mobile App
    AtHoc Connect
    BlackBerry Messenger
    Desktop App
    OEM Cloud Delivery Service (East)
    OEM Cloud Delivery Service (West)
    RSS Feed
    Text Messaging
    TTY/TDD Phone
    Xml Feed
    The following custom device gateways should only be configured with the help of
    BlackBerry AtHoc
     customer support:
    • ADT Giant Voice
    • AM Radio Broadcast
    • AM Radio Transmitter
    • American Signal Giant Voice
    • American Signal Giant Voice - V2
    • ATI Giant Voice
    • Benbria Classroom Emergency Notification
    • Cable TV + Radio
    • Cable TV Scroller
    • Cisco IP Phone Display
    • Cisco UCM (Blast)
    • Cisco UCM (TAS)
    • Cisco Unified Communication Manager
    • Eaton WAVES
    • Emergency Digital Information Service (EDIS)
    • Federal Signal Giant Voice
    • IPAWS CAP Exchange, EAS, NWEM, and WEA
    • Land Mobile Radio
    • Land Mobile Radio - Eastman
    • LRAD Giant Voice
    • Monaco Warning System
    • Motorola ACE 3600
    • On-Premise Email
    • RGM Digital Signage
    • SiRcom
    • Talk-A-Phone Giant Voice
    • TechRadium
    • X (Twitter)
    • Whelen Giant Voice, v1
    • Whelen Giant Voice, v2
    • Xml Feed Reset
    • Zetron Pager
    • Zetron Pager Group
  3. Configure the values based on the device and information provided by
    BlackBerry AtHoc
     customer support or the configuration information provided in the referenced documents.
  4. Click
    Save
    .