- Overview
- Product requirements
- Install and set up BBM Enterprise Alerts
- Installation prerequisites
- Install the BBM Enterprise alerts plug-in files
- Install the certificate file
- Verify the plug-in installation
- Set up the organization account
- Configure the BBM Enterprise Alerts plug-in for NDS
- Customize the BBM Enterprise Alerts configuration for each account
- Test the configuration
- Configure the BlackBerry Messenger device
- Configure a BlackBerry Messenger device on the BlackBerry AtHoc application server
- Configure the BlackBerry Messenger delivery gateway
- Create users in the BlackBerry AtHoc management system
- Enable the BBM Enterprise device
- Create and publish a BBM Enterprise Alerts alert template
- Verify the published alert
- Tools for monitoring, troubleshooting, and managing BBM Enterprise Alerts
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
Overview
The BBM Enterprise Alerts plug-in works with the Notification Delivery Service (
NDS
) to provide crisis communication through BBM-E experiences for BBM Enterprise. The NDS
is a dedicated server that processes and delivers alert messages from the NDS
host service plug-ins.