- BlackBerry® AtHoc® set up and administration overview
- Configure BlackBerry AtHoc settings
- Basic settings
- External events
- Manage system settings
- Specify system settings options
- Add or remove a disclaimer for the BlackBerry AtHoc management system
- Security policy settings
- Define password rules
- Configure password complexity
- Enforce a system-wide password update
- Revoke operator permissions automatically
- Set session timeout and continue session values
- Limit active sessions
- Enable operator login using smart cards
- Require operator login using smart cards
- Enable SSO certificate revocation list checking
- Import a service provider certificate
- Enable CAPTCHA validation
- Monitor system health
- View the diagnostic log
- View geolocation transactions and logs
- Database archiving
- Organizations Manager
- Enable and disable features
- Manage the agents for integrated devices
- Provision applications that can call the web API
- Configure API throttling settings
- View the operator audit trail
- Manage system jobs
- Purge ended alerts
- Manage SMS Opt-In
- Configure device gateways
- Configure devices overview
- Configure devices
- Enable and disable devices
- Set device delivery priority
- Add a device to the user details contact information
- Manage mass communication devices
- Mass device types and categories
- Create a mass device endpoint
- View and edit device details
- Configure Giant Voice devices
- Configure the AtHoc Connect organization network
- Manage the Cloud Services Gateway
- Configure RSS feed information for RSS and Atom content feeds
- Configure XML feed information for mass communication devices
- Configure failover delivery gateways
- Manage a TTY/TDD phone device
- Manage a pager device
- Configure desktop app settings
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
- BlackBerry Docs
- BlackBerry AtHoc
- 7.18
- System Settings and Configuration
- Configure BlackBerry AtHoc settings
- Manage system settings
- Monitor system health
- View system health monitors with errors
View system health monitors with errors
You can view the details of system health monitors that are in an Error state.
You must be a System Administrator, Enterprise Administrator or Organization Administrator to view health monitors. You must be an Enterprise Administrator or System Administrator to edit or create a new health monitor.
- In the navigation bar, click .
- Do one of the following:
- In theSystem Setupsection, clickGlobal System Healthto view errors for the global system.
- In theSystem Setupsection, clickSystem Healthto view errors for the organization.
- On theSystem Visibility ConsoleorOrganization Visibility Consolescreen, in theErrors & Warningssection, click a monitor name.
The screen that appears has a red field at the top that explains why the monitor is in an Error state. The Testing history field displays the state of the monitor during each recent test is displayed. Expand additional sections to view more detailed information about each error.