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Configure devices

If you are an administrator, you can use the Devices screen to verify available devices, check settings, set the device delivery priority for enabled personal devices, and enable and disable devices. You can also control and edit permissions to make certain device addresses available only to operators, or to end users, or to both roles.

Availability of delivery devices other than the

AtHoc

desktop software depends on the

BlackBerry AtHoc

edition and licensed delivery devices. Contact your

BlackBerry AtHoc

account manager for details.

When a device's common name, display name, group order, or contact information is updated, it is captured in the operator audit trail. To view these entries in the operator audit trail, click The Settings icon

System Setup

Operator Audit Trail

. Select

Delivery Device

from the

Entity

list. Select the

Search by Specific Actions(s)

option and then select specific actions from the

Action(s)

list.

In the navigation bar, click The Settings icon

In the

Devices

section, click

Devices

The

Personal Devices

tab of the Devices screen displays the available devices and their details in a table with the following columns:

Device Name

: Displays a description of the device type.

Delivery Gateway

: Displays the designated delivery gateways, if applicable.

Group

: Displays the type of alert that gets delivered, such as email or phone.

# Users

: Displays the number of users that have the personal device enabled in their profile.

Disabled devices are grayed out in the display. Disabled devices are not available for delivering alerts. Each device has a default delivery template that defines the appearance and formatting used to deliver alerts.

Optionally, set device delivery priority.

Optionally, use the

Search For Device