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  2. BlackBerry AtHoc
  3. 7.18
  4. System Settings and Configuration
  5. Configure BlackBerry AtHoc settings
  6. Manage system settings
  7. Enable and disable features
  8. Additional steps to disable features

Additional steps to disable features

After you disable the following features on the
Feature Enablement
 screen, they require additional steps to be performed before they are completely disabled. In the following table, the Default disable action column describes the state of the feature when it is disabled on the Feature Enablement screen. The Additional steps column describes the steps you need to perform after disabling the feature on the Feature Enablement screen.
Feature
Default disable action
Additional steps
IsAdvancedQuerySupported
  • The Advanced Query section is hidden in alert templates.
  • Users targeted by advanced query in alert templates are removed.
  • Users targeted by advanced query are still targeted in existing alert templates.
Open and save the template.
IsCallBridgeSupported
  • Existing alert templates do not display call bridge information.
  • Alerts published from the alert publishing page using an existing alert template display call bridge information.
Open and save the template.
IsDependentSupported
  • Dependents are not displayed on alert templates.
  • Targeted user counts on alert templates are correct.
  • Alerts published from existing alert templates still target dependents. The number of targeted dependents is included in the targeting summary on the Alert Summary page and in reports.
Open and save the template.
IsIndividualUserTargetingSupported
  • The targeted user count in existing alert templates is 0.
  • Alerts sent using existing alert templates can still target individual users.
Open and save the template.
IsMassDeviceTargetSupported
  • The Mass Device section is not visible in existing alert templates.
  • The Mass Device section is not displayed on the Review and Publish window.
  • Alerts sent from existing alert templates are targeted to mass devices.
  • Targeted mass devices are displayed on the alert summary and in advanced reports.
Open and save the template.
IsPlaceholderSupported
  • Placeholders are displayed during alert publishing.
  • Placeholder default values are displayed.
  • Placeholders are resolved after an alert is published.
Delete all instances of placeholders and save the template.
IsTargetByAreaSupported
  • The Target By Location section is not displayed in alert templates.
  • The Targeted Users count in alert templates is not updated.
  • Alerts published from existing alert templates target users by location.
Open and save the template.
IsAccountabilitySupported
All existing live events continue.
End all live events.
IsWAMSupported
Background jobs do not support weather modules.
Disable all weather alert rules.
IsFillCountSupported
Users are still targeted with fill count when sending an alert from an existing alert template.
Remove fill count criteria and save the template.
IsDeviceDeliveryOrderSupported
Device delivery order is still supported on existing alert templates.
Open and save the template.
IsAlertTemplateSettingSupported
  • The Content section still appears in template settings for existing alert templates.
  • The Content section does not appear when creating a new alert template.
Clear any custom settings and save the template.
IsChannelSupported
  • The folder drop-down menu does not appear when creating a new alert template.
  • Folders can be created and folder restrictions can be added to existing alert templates.
Open and save the template.
IsDeviceOptionSupported
  • Device options can still be set from an alert email.
  • Device options are disabled in the
    BlackBerry AtHoc
     management system.
Clear any custom device option settings and save the alert template.
IsDropboxSupported
  • Existing alert templates continue to retrieve files from DropBox.
  • New alert templates do not display the DropBox option.
Remove links to DropBox and save the alert template.
IsGroupBlockingSupported
Alerts are not sent to blocked users.
Clear user restrictions (blocked distribution lists or users) and save the alert template.
IsPrintAlertSupported
The
Print
 button is still visible in the Report page.
This feature cannot be disabled.
IsSchedulingSupported
Alerts sent from existing alert templates still end after the scheduled duration.
End or cancel all existing scheduled alerts in the organization.
IsScheduledLocationAccessSupported
Scheduled location access continues to function for existing alert templates.
Clear all existing scheduled location access criteria in the organization.
IsRecordedAudioSupported
Alerts published from existing alert templates still include audio files.
Remove all references to audio files and save the template.