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Role-based permissions for the mobile app

As a System Administrator, you can specify what controls a user can see on the mobile device, depending on their roles and responsibilities (also known as role-based permissions). For example, you might want an emergency team to be able to see the map, send field reports, start tracking, and send emergency duress alerts. However, you might want a student on a campus or non-emergency personnel to only be able to receive notifications and to send duress (emergency) alerts to security without having access to the map or to tracking or field reports.

For users who need advanced features, create a distribution list.

Only one distribution list can be used for the organization.

In the navigation bar, click The Settings icon

In the

Devices

section, click

Mobile App

On the

Mobile app

screen, in the

Features

section, select

Alerts

to grant permission to receive alerts on mobile devices.

Select

Alert Publishing

to provide publishing permission to operators.

Select

Advanced Features

to provide advanced features to a group of users. When selected, the

Select advanced features

section appears.

In the

Select advanced features

section, select one or more features and distribution lists that the user can access from the mobile app:

Emergencies

: Send duress messages.

Check In/Check Out

: Perform user check-ins and check-outs on the map.

Reports

: Send field reports.

Tracking

: Track mobile device location for a specified amount of time.

My Profile Page

: Enable users to edit their My Profile page and manage their organization subscriptions.

When selected, the

Show Preferred language selection to support bilingual alerts

option appears. Select this option to display the Preferred Language field on the My Profile screen on the mobile app. This option enables users to choose to receive alerts in their preferred language.

After selecting an advanced feature, choose a distribution list that can use the selected feature.

Make any other needed changes for the mobile app settings.

Click

Save

Section:

Configure mobile phone notification