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Enable and configure SMS text message scanning

When you want to enable SMS text message scanning, you must assign a
BlackBerry Protect
profile to user accounts to enable the feature on users’ devices. In the
BlackBerry Protect
profile, you can also enable and configure safe browsing for additional protection in the event a user clicks a potentially unsafe link in a text message.
Users must install and activate the
BlackBerry UEM Client
or
BlackBerry Work
on their
iOS
device to use this feature.
  1. In the management console, on the menu bar, click
    Policies and profiles > Protection > BlackBerry Protect
    .
  2. Create a new
    BlackBerry Protect
    profile or select and edit an existing
    BlackBerry Protect
    profile.
  3. On the
    iOS
    tab, verify that the
    Check for unsafe web resources within text messages
    check box is selected.
  4. In the
    Scanning option
    drop-down list, choose one of the following:
    • If you want to send message to
      CylanceINFINITY
      to determine if they are safe, click
      Cloud scanning
      .
    • If you want to use only the local machine learning models of the
      CylancePROTECT Mobile
      library to identify unsafe URLs, click
      On device scanning
      .
    • If you want to disable URL scanning, click
      No scanning
      .
  5. Click
    Save
    .
  • Assign the profile to users and groups.
  • Instruct
    iOS
    users to enable SMS message filtering on their device (
    Settings > Messages > Unknown & Spam > BlackBerry UEM Client / BlackBerry Work > Enable
    ).