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Enable and configure SMS text message scanning

When you want to enable SMS text message scanning, you must assign a
CylancePROTECT
profile to user accounts to enable the feature on users’ devices. In the
CylancePROTECT
profile, you can also enable and configure safe browsing for additional protection in the event a user clicks a potentially unsafe link in a text message.
Users must install and activate the
BlackBerry UEM Client
or
BlackBerry Work
on their
iOS
device to use this feature.
  1. In the management console, on the menu bar, click
    Policies and profiles > Protection > CylancePROTECT
    .
  2. Create a new
    CylancePROTECT
    profile or select and edit an existing
    CylancePROTECT
    profile.
  3. On the
    iOS
    tab, verify that the
    Enable message scanning
    check box is selected.
  4. In the
    Scanning option
    drop-down list, choose one of the following:
    • If you want to send message to
      CylanceINFINITY
      to determine if they are safe, click
      Cloud scanning
      .
    • If you want to use only the local machine learning models of the
      CylancePROTECT Mobile
      library to identify unsafe URLs, click
      On-device scanning
      .
    • If you want to disable URL scanning, click
      No scanning
      .
  5. Click
    Save
    .
  • Assign the profile to users and groups.
  • Instruct
    iOS
    users to go to
    Settings > Messages > Unknown & Spam
    to turn on message filtering (Filter Unknown Senders) and to enable SMS filtering for the
    UEM Client
    and/or
    BlackBerry Work
    .