Enable and configure text message scanning
To enable SMS/MMS text message scanning for
iOS
devices, you must turn on the feature in a BlackBerry Protect Mobile
profile and assign it to users and groups. For Android
devices, SMS/MMS text message scanning is enabled by default and cannot be disabled; you just need to assign a BlackBerry Protect Mobile
profile to users or groups. For Android
devices, you configure the appropriate compliance behavior in the compliance profile that you assign to users and groups.
iOS
users must install the BlackBerry UEM Client
or BlackBerry Work
to use this feature. Android
users must install the UEM Client
to use this feature.- In the management console, on the menu bar, clickPolicies and profiles > Protection > BlackBerry Protect Mobile.
- Create a newBlackBerry Protect Mobileprofile or select and edit an existingBlackBerry Protect Mobileprofile.
- On theiOStab, select theEnable message scanningcheck box. SMS text message scanning is enabled by default forAndroidand cannot be disabled.
- On theiOStab, in theSMS and MMS scanning optionsdrop-down list, choose one of the following:
- If you want to send message to theBlackBerry cloud servicesto determine if they are safe, clickCloud scanning.
- If you want to use only the local machine learning models of theBlackBerry Protect Mobilelibrary to identify unsafe URLs, clickOn-device scanning.
- If you want to disable URL scanning, clickNo scanning.
- ClickSave.
- Assign the profile to users and groups.
- Optionally, enable and configure safe browsing.
- InstructiOSusers to go toSettings > Messages > Unknown & Spamto turn on message filtering (Filter Unknown Senders) and to enable SMS filtering for theUEM Clientand/orBlackBerry Work.
- ForAndroiddevices, you can approve or restrict certain domains or IP addresses inSettings > BlackBerry Protect Mobile > BlackBerry Protect Mobile browsing and scanning. Note that the approved and restricted lists apply to both SMS scanning forAndroidand for safe browsing. The approved and restricted lists do not apply toiOSmessage scanning. For more information, see Approve or block a domain and Approve or block an IP address.
- ForAndroiddevices, configure compliance actions to take when an unsafe SMS message is detected.