Software requirements: CylancePROTECT Mobile
CylancePROTECT Mobile
Requirement | Description |
|---|---|
BlackBerry UEM | CylancePROTECT Mobile is supported in:
See the UEM Planning and Installation content for planning information, software requirements, and installation or upgrade instructions. You must purchase CylancePROTECT Mobile licenses to enable the service for users in your organization's UEM domain. Contact your BlackBerry representative or complete a contact form for more information.After you install UEM and BlackBerry applies the licenses, Enable CylancePROTECT Mobile in your UEM domain. |
Network requirements | Some CylancePROTECT Mobile features require a secure, direct connection from devices to the CylanceINFINITY cloud service. If devices are connected to your organization's Wi-Fi network, your network configuration must allow connections to score.cylance.com:443 . |
Chrome OS support | CylancePROTECT Mobile features that require BlackBerry Work or BlackBerry Access are supported for Chrome OS version 9. |
BlackBerry UEM Client and BlackBerry
Dynamics apps | To support the latest CylancePROTECT Mobile features, install the latest available versions of the following BlackBerry apps on users' devices:
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