Software requirements: CylancePROTECT Mobile
CylancePROTECT Mobileis supported in:
See the UEM Planning and Installation content for planning information, software requirements, and installation or upgrade instructions.
You must purchase
CylancePROTECT Mobilelicenses to enable the service for users in your organization's
UEMdomain. Contact your
BlackBerryrepresentative or complete a contact form for more information.
After you install
BlackBerryapplies the licenses, Enable CylancePROTECT Mobile in your UEM domain.
CylancePROTECT Mobilefeatures require a secure, direct connection from devices to the
CylanceINFINITYcloud service. If devices are connected to your organization's
Wi-Finetwork, your network configuration must allow connections to
CylancePROTECT Mobilefeatures that require
BlackBerry Accessare supported for
ChromeOS version 9.
BlackBerry UEM Clientand
To support the latest
CylancePROTECT Mobilefeatures, install the latest available versions of the following
BlackBerryapps on users' devices: