Software requirements: BlackBerry Protect Mobile
BlackBerry Protect Mobile
Requirement | Description |
|---|---|
BlackBerry UEM | BlackBerry Protect Mobile is supported in UEM Cloud and in any version of UEM on-premises that is currently supported by BlackBerry.See the UEM Planning and Installation content for planning information, software requirements, and installation or upgrade instructions. You must purchase BlackBerry Protect Mobile licenses to enable the service for users in your organization's UEM domain. Contact your BlackBerry representative or complete a contact form for more information.After you install UEM and BlackBerry applies the licenses, Enable BlackBerry Protect Mobile in your UEM domain. |
Network requirements | Some BlackBerry Protect Mobile features require a secure, direct connection from devices to the BlackBerry cloud services . If devices are connected to your organization's Wi-Fi network, your network configuration must allow connections to score.cylance.com:443 . |
Chrome OS support | BlackBerry Protect Mobile features that require BlackBerry Work or BlackBerry Access are supported for Chrome OS version 9. |
BlackBerry UEM Client and BlackBerry
Dynamics apps | To support the latest BlackBerry Protect Mobile features, install the latest available versions of the following BlackBerry apps on users' devices:
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Limitations | For devices with iOS 17.5 or later and the “User privacy” activation type, sideload detection is not supported. |