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  1. BlackBerry Docs
  2. CylancePROTECT Mobile for UEM
  3. CylancePROTECT Mobile Overview and Administration Guide
  4. Detecting sideloaded apps on devices
  5. Add an app or signing certificate to the approved app list

Add an app or signing certificate to the approved app list

To prevent sideload detection for a specific
Android
 app or for all
Android
 or
iOS
 apps that use a developer’s signing certificate, you can add the app or certificate to the approved app list. Note that all
Android
 and
iOS
 apps that you upload to the management console are approved automatically (regardless of whether you have deployed the app from
UEM
) and do not cause compliance violations.
BlackBerry
 has already added specific signing certificates, including the
Amazon Appstore
 certificate and
Samsung
 Kids Home signing certificate, to the approved list. You cannot remove these certificates.
  1. In the management console, on the menu bar, click
    Settings > CylancePROTECT > Approved apps
    .
  2. Click The Edit icon.
  3. Do one of the following:
    Task
    Steps
    Add an
    Android
     app to the approved app list
    1. On the
      Approved apps
       tab, click +.
    2. Do one of the following:
      • To select an app file, click
        Select an app file
        . Click
        Browse
         and navigate to and select the .apk file. Click
        Upload
        .
      • To manually enter the app information, click
        Manually enter the app’s hash info
        . Specify the app details. Click
        Add
        .
    If an app contains multiple .apk files, you must upload each .apk file or manually enter the hash of each file. Optionally, you can add the app's signing certificate (see the following row) instead of uploading or specifying the hash of each file.
    Add a signing certificate to the approved app list
    1. On the
      Approved developers
       tab, click +.
    2. Do one of the following:
      • To add the signing certificate from an app file (
        Android
         only), click
        Select an app for certificate information
        . Click
        Browse
         and navigate to and select the .apk file. Click
        Upload
        .
      • To manually enter the certificate information, click
        Manually enter certificate information
        . Specify the certificate details and select the appropriate OS. Click
        Add
        .
  4. Repeat step 3 to add additional signing certificates to the approved list.
  5. Click
    Save
    .