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What is
CylancePROTECT Mobile
?

CylancePROTECT Mobile
is a suite of features that enhances
BlackBerry UEM
’s ability to detect, prevent, and resolve security threats without disrupting the productivity of your workforce.
CylancePROTECT Mobile
uses a combination of advanced technologies, including:
  • The cloud-based CylanceINFINITY service that uses sophisticated AI and machine learning to identify malware and unsafe URLs
  • The
    UEM
    server that provides a complete device management and compliance infrastructure for your organization
  • The
    UEM Client
    and
    BlackBerry Dynamics
    apps that monitor and enforce security standards at the device and user level
The seamless integration of these technologies establishes a secure ecosystem where data is protected and malicious activities are identified at all endpoints and eliminated proactively.
The features are fully integrated into the existing components of the overall
UEM
server and device architecture, so no additional software footprint or user actions are required to benefit from
CylancePROTECT Mobile
. Your valuable data and resources are protected continuously without intruding on the daily activity of your device users.
Feature
Platform
Description
Android
When you upload a hosted app to
UEM
to deploy it to your users,
UEM
leverages CylanceINFINITY to scan the app and detect potential malware.
Android
The
UEM Client
or a
BlackBerry Dynamics
app uploads app files to CylanceINFINITY to identify whether malicious apps are present on a user’s device.
UEM
takes a compliance action that you specify if malware is detected.
Android
iOS
The
UEM
server, the
UEM Client
, and
BlackBerry Dynamics
apps can detect sideloaded apps on devices and take a compliance action that you specify.
For devices with
iOS
17.5 or later and the “User privacy” activation type, sideload detection is not supported.
Android
iOS
Windows
macOS
When a user navigates to a URL in a
BlackBerry Dynamics
app (for example,
BlackBerry Access
), the app sends the URL to CylanceINFINITY in real-time to determine if it is safe. You can choose the user experience when a user tries to navigate to an unsafe URL. For example, the app can permit access and log information, warn the user and give an option to continue, or block access.
Android
iOS
When a user receives a URL in an SMS/MMS text message, the
UEM Client
(or
BlackBerry Work
for
iOS
) sends the message to CylanceINFINITY in real time to determine if it is safe. On
iOS
devices, messages with unsafe URLs are moved to the Junk folder and the user can choose to delete the message. On
Android
devices, when an unsafe message is detected,
UEM
considers the device out of compliance and will carry out the compliance actions that you specify in the assigned compliance profile.
Android
iOS
BlackBerry Access
,
BlackBerry Work
, and the
UEM Client
can detect insecure networks and insecure
Wi-Fi
and take a compliance action that you specify.
iOS
UEM
can leverage the Apple DeviceCheck framework to verify the integrity of
BlackBerry
or ISV authored
BlackBerry Dynamics
apps.
UEM
also supports partial integrity checking for custom
BlackBerry Dynamics
apps, based on the
Apple
team ID that is associated with the app, without leveraging the DeviceCheck framework.
Android
CylancePROTECT Mobile
extends security patch level enforcement to
BlackBerry Dynamics
apps. If the security patch level is not satisfied,
UEM
takes a compliance action that you specify.