Set an expiry time for commands Skip Navigation

Set an expiry time for commands

When you send the "Delete all device data" or "Delete only work data" command to a device, the device must connect to
BlackBerry UEM
for the command to complete. If the device is unable to connect to
UEM
, the command remains in a pending status and the device is not removed from
UEM
unless you manually remove it. Alternatively, you can configure
UEM
to automatically remove devices when the commands do not complete after a specified amount of time.
  1. In the management console, on the menu bar, click
    Settings > General settings > Delete command expiration
    .
  2. For one or both commands, select
    Automatically remove the device if the command expires
    .
  3. In the
    Command expiration
    field, type the number of days after which the command expires and the device is automatically removed from
    UEM
    .
  4. Click
    Save
    .