Managing factory reset protection for Android Enterprise and Android Management devices
You can use the factory reset protection profile to control the factory reset protection feature for your organization’s
Android Managementdevices that have been activated using the
Work space onlyand
Work and personal - full controlactivation types.
Factory reset protection requires anGoogleaccount credentials to unlock a device that has been reset to factory settings. It is enabled by default when a user adds aGoogleaccount to the device. This profile allows you to disable factory reset protection or specify a user account that can be used to unlock a device after it has been reset to factory settings.
Androiddevice user to enter their
Factory reset protection profiles provide the following options:
Supported activation types
Disable factory reset protection
Anyone can reset a lost or stolen device to factory settings and begin using the device. This option is useful if a known user has forgotten their
Enable and use previous
Users can use
Enable and specify Google account credentials when the device is reset to factory settings
You can specify
BlackBerryrecommends that you use this option only if you fully understand the device user experience.
If your organization uses a Managed
Google Playaccount, you may want to use this option because a
There are several ways that a device can be reset to the default factory settings. Factory reset protection responds differently depending on the method used. For more information about trusted and untrusted resets, see KB 56972.