Common: Compliance profile settings Skip Navigation

Common: Compliance profile settings

For each compliance rule that you select on the device tabs, choose the action that you want
BlackBerry UEM
to perform if a user's device is not compliant.
Compliance profile setting
Description
Prompt behavior
This setting specifies whether
UEM
prompts the user to correct a compliance issue and gives the user time to fix the issue before taking action, or whether
UEM
takes immediate action.
Prompt method
This setting specifies whether
UEM
prompts the user to correct a compliance issue by sending a device notification or an email message and a device notification.
BlackBerry Dynamics
apps provide only device notifications, regardless of this setting. Device notifications are not supported on
Windows 10
devices.
This setting is valid only if "Prompt behavior" is set to "Prompt for compliance."
Prompt count
This setting specifies the number of times the user is prompted to correct a compliance issue.
This setting is valid only if "Prompt behavior" is set to "Prompt for compliance."
Prompt interval
This setting specifies the amount of time between prompts, in minutes, hours, or days.
This setting is valid only if "Prompt behavior" is set to "Prompt for compliance."
Enforcement action for device
This setting specifies the action that
UEM
takes on devices that are not compliant. The available options may differ depending on the OS and the type of compliance rule:
  • Monitor and log:
    UEM
    identifies the compliance violation but takes no enforcement action on the device.
  • Untrust: The user cannot access work resources and apps on the device. Data and apps are not deleted. On
    iOS
    and
    iPadOS
    devices, the work email account is removed from the native email app. Users must restore the email account settings to the app after the device returns to compliance.
  • Delete only work data
  • Delete all data
  • Remove from server
This setting does not apply to devices activated with
User privacy
.
On devices activated with "
Work and personal - user privacy
", you cannot delete all data on a user's device. If you select "Delete all data",
UEM
performs the same action as "Delete only work data".
For
Samsung Knox Workspace
devices that have a work space only, if you select "Delete only work data", "Delete all data", or "Remove from server", all data will be deleted from the device.
For supervised
iOS
and
iPadOS
devices, enforcement actions for the "Restricted app is installed" rule are not applicable. Users are automatically prevented from installing restricted apps.
Enforcement action for
BlackBerry Dynamics
apps
This setting specifies what happens with
BlackBerry Dynamics
apps when a device is not in compliance:
  • Do not allow
    BlackBerry Dynamics
    apps to run
  • Delete
    BlackBerry Dynamics
    app data
  • Monitor and log:
    UEM
    identifies the compliance violation but takes no enforcement action.