BlackBerry UEM Self-Service capabilities Skip Navigation

BlackBerry UEM Self-Service
capabilities

Feature
Description
Specify an activation password
Users can create a password that they can use to activate their devices with
BlackBerry UEM
. You can configure the default password expiration period and the required password complexity at Settings > Self-Service > Self-Service settings.
Specify access key
Users can create access keys that they can use to activate
BlackBerry Dynamics
apps.
Delete only work data
Users can send the "Delete only work data" command to a device. The command deletes work data including the IT policy, profiles, apps, and certificates.
Delete all device data
Users can send the "Delete all device data" command to a device. The command deletes all user information and app data that the device stores, including information in the work space. It returns the device to factory default settings and deletes the device from
UEM
.
Locate device
Users can view the location of their
iOS
or
Android
devices on a map. This feature requires that a location service profile is assigned to the user. For more information, see Using location services on devices.
Manage user certificates
Users can upload user certificates for their devices. You can provide instructions to users about the certificates they need and where to upload the certificates from.
Lock and unlock
BlackBerry Dynamics
apps
If users' devices are enabled for
BlackBerry Dynamics
, users can lock
BlackBerry Dynamics
apps that are installed on their devices and can generate unlock keys to unlock the apps. When a user locks an app, it prevents anyone from opening it.
Delete
BlackBerry Dynamics
app data
If users' devices are enabled for
BlackBerry Dynamics
, users can delete all data from a
BlackBerry Dynamics
app that is installed on a device. The command removes all data stored by the app but the app is not deleted.