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Activate a shared device

Before users can check out shared devices, you must activate them. The
User privacy - User enrollment
activation type is not supported.
Verify that the
BlackBerry Dynamics
profile that is assigned to the shared device group does not have the "Enable UEM Client to enroll in BlackBerry Dynamics" option selected. Verify that the same profile is also assigned to the user account that owns the shared device group.
  1. In the management console, on the menu bar, click
    Dedicated devices > Shared device groups
  2. Search for and click the name of a shared device group.
  3. To get the server address and device activation credentials that you use to activate the device, click
    Device activation
  4. To activate the device, follow the instructions on the screen.
Verify that the activated device is displayed in the
Shared devices
section. To generate a device name,
BlackBerry UEM
adds a number to the group name. For example, if the group name is Example, the first device that you activate is named Example 01.