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Creating user accounts from a .csv file

You can import user accounts from a .csv file into
BlackBerry UEM
to create multiple user accounts at one time. You can create the .csv file manually by using a sample .csv file that you can download from the management console (Users > All users > Add user > Import > Download sample .csv file).
Depending on your requirements, you can specify group membership and activation settings for the user accounts by including the following columns in the .csv file:
Column Header
Group membership
Assign one or more user groups to each user account.
Use a semicolon (;) to separate multiple user groups.
If you do not include the Group membership column, when you import the file, you are given the option to select the group that you want all of the imported user accounts to be added to.
BlackBerry UEM
Specify whether the user is enabled for MDM. To enable a user for MDM, type "Enabled".
Activation password
Specify the activation password.
This value is required if the “Activation password generation” value is set to “manual.”
Activation template
Specify the name of the activation email template that you want to send to the user. If you do not specify a name, the default email activation template is used.
Activation password expiration
Specify the time, in seconds, that the activation password is valid before it expires.
Activation password generation
Specify one of the following:
  • Auto: The activation password is automatically created and sent to the user. (Default)
  • Manual: The activation password is set in the "Activation password" column.
  • Ignore: No activation password is generated.
Send activation email
Specify one of the following:
  • True: The activation email is sent to the user.
  • False: The activation email is not sent to the user.
If “Activation password generation” is set to “Auto”, the activation email is sent to the user regardless of the value in this column. If the “Activation password generation” value is "Manual" and this value is empty, then the default is True. If the "Activation password generation" value is "Ignore", the user will not receive a self-service activation email.
User type
This column is required whenever the .csv file includes both local and directory user accounts. Specify one of the following:
  • L: Local user accounts
  • D: Directory user account
Directory UID
This column is an alternative to entering the email address for directory user accounts. By default, the email address is used to validate the directory user accounts, but you can specify that the directory UID is used instead. If the user account cannot be validated against the directory UID, an error is reported.
If you include a Directory UID value for one of your users, the column header must include Directory UID, and all of the rows in the .csv file must include either a Directory UID or have an empty placeholder (,) for the Directory UID column.