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  1. BlackBerry Docs
  2. BlackBerry UEM 12.19
  3. Managing administrators, users, and groups
  4. Creating and managing user accounts
  5. Creating user accounts from a .csv file
  6. Add user accounts to UEM using a .csv file

Add user accounts to
UEM
 using a .csv file

  • Prepare the .csv file. For more information, see Creating user accounts from a .csv file.
  • If the .csv file contains directory user accounts, verify that
    BlackBerry UEM
     is connected to your company directory.
  1. In the management console, on the menu bar, click
    Users
    .
  2. On the
    All users
     or
    Managed devices
     tab, click
    Add user
    .
  3. On the
    Import
     tab, click
    Browse
     and navigate to the .csv file.
  4. Click
    Load
    .
  5. If the .csv file does not use the "Group membership" column and you want to add user accounts to groups, in the
    Available groups
     list, select one or more groups and click The Add to list icon. Click
    Next
    .
    When you import the .csv file, all of the user accounts are added to the local groups that you select. If a user account is a member of a directory-linked group, it is automatically associated with that group when the synchronization between
    UEM
     and your company directory occurs.
  6. Review the list of user accounts and do one of the following:
    • To correct the errors for any invalid directory user accounts, click
      Cancel
      , make corrections to the file, and upload it again.
    • To add the valid user accounts, click
      Import
      . Invalid directory user accounts are ignored.