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Select the device delivery preference

After selecting the personal devices to use to contact the target group, you must select whether to use the organization defined, system defined, or user preferred device delivery preference to use to contact the target group. This selection applies to personal devices only. The default selection is system defined.
When the device delivery preference is system defined, all devices are targeted simultaneously. End users targeted in the event receive alerts on all of their enabled devices at the same time.
When the device delivery preference is organization defined, the operator-defined sequence and interval, configured in
Settings
 >
Devices
, is applied.
When the device delivery preference is user preferred, the user-defined sequence configured in either the
BlackBerry AtHoc
 management system or in Self Service, is applied. End users targeted in the event receive alerts on their enabled devices in the specified sequence and interval. Once a user responds to the event on one device, they do not receive the alert on any additional enabled devices.
  • Device delivery preference must be enabled for your organization.
  • Device delivery priority and interval must be configured in
    Settings
     >
    Devices
    .
  1. In the
    Affected Users
     section, click
    Device Delivery Preference
    .
  2. Select
    System defined
    ,
    Organization defined
    , or
    User preferred
    .