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Create a custom recorded message for an event or event template

Audio files are compressed to 8 bits before an alert is delivered. The quality of the recorded voice that is delivered to the end user may be different from the quality of the original audio file.
Recorded messages are supported only on Chrome and Firefox browsers.
  1. In the
    Target Users
    section, click the
    Select Personal Devices
  2. In the
    Personal Devices
    section, select the appropriate check boxes next to the
    Phone - Work
    Phone - Mobile
    devices, depending on which you want to use as targeting methods.
  3. Click
  4. On the
    Personal Devices Options
    screen, click the
  5. In the
    Phone Message Content
    section, select
    Send Recorded Message
  6. Click
    Record New Message
  7. On the
    Record New Message
    window, click
    and then start speaking.
    As you speak, the timer on the screen counts down, showing you how many more seconds you can record. By default, the timer is set to 1 minute.
  8. When you have finished recording the message, click
  9. Optionally, click Play button to listen to your message.
  10. Optionally, if you want to re-record the message, click
  11. When you are satisfied with the recording, click
    Use Recording
    . The Personal Devices Options screen appears, with the Phone tab displayed and the filename field populated with a system-generated name for your recording.
  12. Optionally, click The Download Audio File button to download your message as a .wav file.
  13. Optionally, make selections in the other fields on the
  14. Click
    The recorded message is then added and will be played when the event is sent.