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Target or block affected users by advanced query

You can perform ad hoc targeting or blocking of users based by an advanced query on general attributes, organization hierarchies, geolocation, user attributes, or device types.
  1. In the
    Affected Users
    section, click the
    By Advanced Query
  2. Select the AND/OR operator. When AND is selected, users must meet all conditions to be targeted in the event. When OR is selected, users that match any of the conditions are targeted. The default is AND.
  3. Click
    Add Condition
  4. In the
    Select Attribute
    list, select the first attribute, organization hierarchy, geolocation, user attribute, or device you want to use as targeting criteria.
  5. In the
    Select Operation
    list, select the operation that you want to assign to the attribute. To block users who have specific attributes, select a negative operation such as
    not equals
    does not contain
    The list of operations varies depending on the type of attribute selected.
  6. If the operation you selected in Step 5 requires additional query values, a third field appears on the screen. Enter or select a value for the attribute.
  7. Optionally, click
    Add Condition
    and then repeat steps 3 through 6 for each additional condition you want to add. The Affected Users Summary field at the bottom of the Affected Users section updates automatically to display the total number of users who match the query conditions you have created.
  8. Optionally, modify the query conditions as needed to isolate the exact user group you want to send event-generated alerts to. You can click
    Add Condition
    to add more conditions or click The remove query conditions icon to remove an existing condition.
  9. Optionally, in the
    Affected Users Summary
    section, click the number in the
    By Advanced Query
    field to view a screen that displays the criteria that you created for the advanced query.