- Create and publish alerts
- Publish an alert from an existing alert template
- Publish a blank alert
- Publish a geofence alert
- Search for an alert
- View a quick summary of an alert
- View the details of a sent alert
- Change the number of alerts listed on the Sent Alerts screen
- Edit an alert
- Define alert template details
- Writing effective alert messages
- Define content for an alert or alert template
- Configure a response option as a user attribute
- Target users
- Targeting basics
- Define fill counts and escalation
- Target groups in alerts or alert templates
- Block groups and distribution lists from receiving an alert
- Target individual users
- Target dependents
- Target subscribed users
- Block a user from receiving an alert
- Target or block users by advanced query
- Target or block users with the User Last Updated Source attribute
- Target users by role
- Target users by location
- Review the targeting summary
- Select personal devices for an alert or alert template
- Select the device delivery preference
- Target AtHoc Connect organizations
- Select and configure mass devices for an alert or alert template
- Review an alert
- Test an alert
- Set an alert to draft mode
- Publish a draft alert
- Quick publish an alert
- Resend an alert
- Track alerts with advanced reports
- Message termination
- Redundant message stop
- Message consolidation
- End an alert
- Export an alert as a PDF
- Export sent alerts
- Delete an alert
- Duplicate an alert
- Hosted SMS text messaging tracking codes
- Pager carrier IDs and names
- Phone number validation
- Email format validation
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
- Legal notice
- BlackBerry Docs
- BlackBerry AtHoc
- 7.15
- Create and Publish Alerts
- View the details of a sent alert
View the details of a sent alert
After you click the
Publish
button to send an alert, you can click the Alert Summary
button at the bottom of the Review and Publish
screen.The Alert Summary screen lists the current status of the alert: Live or Ended. For live alerts, the information on the page updates automatically every minute. Click to update the screen manually.
If you are not on the Review and Publish screen, you can view the alert summary for any live or ended alert from the Sent Alerts screen.
- In the navigation bar, clickAlerts>Sent Alerts.
- On theSent Alertsscreen, use the search field or scroll down to locate the alert you want to view.
- Click anywhere in an alert line to open the details screen for the alert.
The Alert Summary screen contains Details and Users tabs. When applicable, tabs for organizations and mass devices are displayed.
If the alert is live, there is an
End Alert
button that you can use to end the alert immediately.