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  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. 7.15
  4. Create and Publish Alerts
  5. Define content for an alert or alert template
  6. Add a bilingual alert

Add a bilingual alert

Operators can send an alert in two languages. The Bilingual Alert feature enables operators to send an alert in both an original language, and in a second language. Users can then choose a preferred language to receive alerts in.
The Bilingual Alerts feature does not support the following types of alerts:
  • API
  • Connect rules
  • Mobile events
  • WAM
  • BlackBerry Feed Service (BFS)
  • IPAWS
  • The IsBilingualAlertSupported feature must be enabled by a System Administrator in
    Settings
     >
    System Setup
     >
    Feature Enablement
     for the super enterprise, enterprise, or suborganization.
  • The
    Add Bilingual
     option must be enabled in the alert template in
    Alert Template Settings
     >
    Content
    .
  1. In the
    Content
     section of an alert, in the
    Add Bilingual
     field, click
    Add
    .
  2. On the
    Translation Language
     dialog, click
    Change Language
    .
  3. Select a language from the
    Select Language
     pull-down menu. The title, body, and response options are displayed in the original language on the left and in the selected language on the right.
    A response option is required.
  4. Review the translated text and make any necessary edits.
  5. Click
    Apply
    .
If you make any changes to the alert title, body, or response options, click
Edit
 in the
Add Bilingual
 field. On the
Translation Language
 dialog, click
Refresh Translation
 and then click
Apply
.